SECTION 21 - SELLER INFORMATION
As a seller you agree to dispatch all items per your shipping and handling policies. You also agree to uphold your returns and refund policies.
If for any reason there is a continued breaking of your own policies and items are not dispatched within a reasonable time your listing will be removed and any funds Think Eco holds on your behalf will be held for 60 days until any and all pending refunds have been issued.
Think Eco has the right to use any images on your social media accounts or website for marketing purposes.
Think Eco entrusts all information provided by yourself via our form and emails and on your website is true. If you are found out to not be doing what you claim or your products sustainability has been falsified Think Eco will remove you from our site and you will be liable for any actions consumers look to take.
Think Eco will disburse you funds 10 days after each sale to ensure fair refunds.
Once a customers return or refund request has been approved, Think Eco will send the returns form to the customer along with any instructions. Upon receipt of the item, the seller must contact Think Eco to confirm the product is refundable. Once this has been done Think Eco will issue the refund.
For any disputes over refunds Think Eco will not be held accountable. Think Eco will do all it can to try an resolve any issue but ultimately the dispute is between the seller and customer.
It is the responsibility of the seller to inform Think Eco in good time if stock levels are 10 or below unless agreed otherwise. If good levels of communication are not upheld having a negative impact on the customers experience we reserve the right to remove you from the site.